If you’ve never paid rent or put in a maintenance request online, then please REGISTER NOW!
Rental Partners gives you the best maintenance support possible. If you have a plumbing issue, air conditioning, heating, electrical issue, we are here for you! Please log into our portal. If you do not have a login, please select registration request.
Attention: Unless you are experiencing a bona-fide property emergency such as fire or flood, please use this form to submit all repair requests. Please be very specific in describing your problem(s) so we can dispatch the proper maintenance personnel or appropriately licensed vendor. If you are experiencing an emergency please call 911, then our office number at 904-701-3276904-701-3276 .
Once submitted, this form is sent directly to our maintenance department and/or property managers. Please remember while our website operates 24 hours per day, seven days weekly – our staff does not. If you are reporting on a bank holiday, Friday after 1PM, Saturday or Sunday – please expect a return call early the next business week.
NOTE: If your rental unit is damaging itself, please take the necessary steps to stop further damage until our qualified repair personnel can arrive on-site.
Example #1: The A/C is dripping overflow condensed water from the attic onto and through your sheetrock ceiling — TURN OFF THE A/C at the thermostat and/or breaker to prevent further damage.
Example #2: The place where your toilet is bolted to your bathroom floor is leaking water all over your bathroom floor — TURN OFF THE TOILET WATER SUPPLY VALVE to prevent further flooding.